Privacy Policy


MD3Lab Ltda., a private legal entity located at Rua Augusta, 101 – Cj 1303 – Consolação, registered under CNPJ/MF nº (“Merchant” or “we”), takes your privacy seriously and ensures the security and protection of data for all its customers, partners, suppliers, and users (“Users” or “you”) of the website “” and any other site, Store, or application operated by the Merchant (collectively referred to as “Store”).

This Privacy Policy (“Privacy Policy”) aims to inform you about how we use and disclose information collected during your visits to our Store and in the communications we exchange with you (“Communications”).


This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you can exercise concerning the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact [email protected].

Additionally, this Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing these links will cause you to leave the Store and may result in third parties collecting or sharing information about you. We do not control, endorse, or make any representations about these third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.

If you send us Personal Data related to other individuals, you declare that you have the authority to do so and have obtained the necessary consent to authorize the use of such information under this Privacy Policy.



For the purposes of this Privacy Policy:

  • “Personal Data” means any information that directly or indirectly identifies or can identify a natural person, such as name, CPF, date of birth, IP address, among others;
  • “Sensitive Personal Data” means any information that reveals, in relation to a natural person, racial or ethnic origin, religious belief, political opinion, union membership, or membership in a religious, philosophical, or political organization, data concerning health or sex life, genetic or biometric data;
  • “Processing of Personal Data” means any operation performed on Personal Data, by automated or non-automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, harmonization or association, restriction, deletion, or destruction. It also includes any other operation provided under applicable legislation;
  • “Data Protection Laws” means all legal provisions regulating the Processing of Personal Data, including, but not limited to, Law No. 13.709/18, General Data Protection Law (“LGPD”).

Use of Personal Data


We collect and use Personal Data to manage your relationship with us and better serve you when you are purchasing products and/or services in the Store, personalizing and improving your experience. Examples of how we use data include:

  • Enabling you to purchase products and/or services in the Store;
  • To confirm or correct the information we have about you;
  • To send information we believe to be of interest to you;
  • To personalize your experience using the Store;
  • To personalize the delivery of advertisements to you, based on your interest in our Store; and
  • To contact you by a phone number and/or email address provided. We may contact you personally, by voice message, through automatic dialing equipment, text messages (SMS), email, or any other means of communication that your device can receive, under the law and for reasonable business purposes.

Additionally, the Personal Data provided may also be used as we deem necessary or appropriate: (a) under Data Protection Laws; (b) to meet legal process requirements; (c) to comply with judicial, regulatory, or competent authority decisions, including authorities outside your country of residence; (d) to protect our operations; (e) to protect our rights, privacy, security, or that of others; (f) to detect and prevent fraud; (g) to allow us to use available actions or limit damages we may suffer; (h) in other ways permitted by law.


Non-provision of Personal Data

You are not required to share the Personal Data we request; however, if you choose not to share it, in some cases, we may not be able to provide you with full access to the Store, certain specialized features, or be able to provide the necessary assistance or enable the delivery of the product or service you have contracted.

Data Collected


The general public can browse the Store without the need for any registration and submission of Personal Data. However, some functionalities of the Store may depend on registration and submission of Personal Data, such as completing a purchase/service contract and/or enabling the delivery of the product/service by us.

When contacting the Store, we may collect:

  • Contact Data: Name, surname, phone number, city, state, and email address; and
  • Information You Submit: Information you submit via forms (questions, complaints, suggestions, criticisms, compliments, etc.).

During general browsing of the Store, we may collect:

  • Location Data: Geolocation data when you access the Store;
  • Preferences: Information about your preferences and interests regarding products/services (when you tell us what they are or when we deduce them from what we know about you);
  • Store Browsing Data: Information about your visits and activities in the Store, including the content (and any advertisements) you view and interact with, information about the browser and device you are using, your IP address, your location, the address of the site from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, read how we use Automatic Data Collection Tools in item 7 below;
  • Anonymous or Aggregated Data: Anonymous responses to surveys or anonymous and aggregated information about how the Store is used. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely that you can be identified through the use of these data with the available technology; and
  • Other Information We May Collect: Other information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information; Store usage data; and information collected through cookies, pixel tags, and other technologies.

Unless you inform us in a free-form filled by you, we do not collect Sensitive Personal Data.

Sharing Personal Data with Third Parties


We may share your Personal Data:

  • With the partner company(s) you select or choose to send your data, questions, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for staging and production, and service providers for hosting and data storage, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example;
  • With third parties, to help us manage the Store; and
  • With third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any part of our business, assets, or capital (including in connection with any bankruptcy or similar proceedings).

International Data Transfers


Personal Data and other information collected by us may be transferred to or accessed by entities belonging to the corporate group of partner companies worldwide in accordance with this Privacy Policy.

Automated Personal Data Collection Methods


When you visit the Store, it may store or retrieve information on your browser, primarily in the form of cookies and similar technologies. This information may be about you, your preferences, or your device and is used mainly to make the Store work as expected. The information generally does not directly identify you but can provide a more personalized internet experience.

Under this Privacy Policy, we and our third-party service providers may collect your Personal Data in various ways, including, but not limited to:

  • Through your browser or device: Some information is collected by most browsers or automatically through internet access devices, such as computer type, screen resolution, operating system name and version, device model and manufacturer, language, and browser type and version. We may use this information to ensure the Store functions properly.

  • Use of cookies: Cookies allow the collection of information such as browser type, time spent in the Store, pages visited, language preferences, and other anonymous traffic data. We and our service providers may use this information to, among other things, personalize your experience when using the Store, as well as to deliver advertisements to you based on your interests. We also collect statistical information about the use of the Store to continually improve its design and functionality.

    • If you do not want your information to be collected through cookies, you can configure your cookie preferences in the “options” or “preferences” menu of your browser. Below are more details on how to adjust cookie preferences in the most popular internet browsers:
      • Google Chrome
      • Mozilla Firefox
      • Safari
      • Internet Explorer
      • Microsoft Edge
      • Opera

    If you want to learn more about advertising and remarketing cookies, which are used to deliver advertisements based on your interests, you can visit sites like Network Advertising Initiative and Digital Advertising Alliance.

    Please note that if you choose to refuse cookies, some features of the Store may not work properly.

How We Protect Your Personal Data


The security of your Personal Data is important to us. We use physical, electronic, and administrative safeguards designed to protect your Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. For example, we limit access to Personal Data to authorized employees and contractors who need that information to operate, develop, or improve our Store. Although we take steps to protect your Personal Data, no security system is impenetrable, and we cannot guarantee the absolute security of our systems.

Your Rights


Under Data Protection Laws, you have the right to request:

  • Access to your Personal Data processed by us;
  • Rectification of your Personal Data that is incomplete, inaccurate, or outdated;
  • Anonymization, blocking, or deletion of unnecessary or excessive data or data processed in non-compliance with the law;
  • Portability of your Personal Data to another service or product provider, upon express request, following the regulations of the national authority, observing commercial and industrial secrets;
  • Deletion of Personal Data processed based on your consent, except in the cases provided for in the applicable Data Protection Laws;
  • Information about the entities with which your Personal Data has been shared;
  • Information about the possibility of not providing consent and the consequences of refusal;
  • Revocation of consent.

If you wish to exercise any of these rights, please contact us at [email protected]. We will handle your request according to applicable Data Protection Laws.

Changes to This Privacy Policy


We may update this Privacy Policy from time to time. If we make any material changes to how we treat your Personal Data, we will notify you through a notice on the main page of the Store. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you and for periodically visiting our Store and this Privacy Policy to check for any changes.

Contact Us


If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us at:

MD3Lab Ltda.
Rua Augusta, 101 – Cj 1303 – Consolação
Email: [email protected]
Telephone: (11) 2222-2222

By using our Store, you agree to the terms and conditions of this Privacy Policy.